Namex Crypto Exchange is a simple and fast instant cryptocurrency exchange service powered by ChangeNOW technology. You do not need to register, and your exchanges will have no limits. We will quickly convert almost 200 coins for you without charging any additional or hidden fees (transparency and security above all).
Cryptocurrency Exchange Process
- network fee for the deposit transaction from a customer's wallet;
- network fee for transferring coins to our liquidity provider;
- trading fees that our liquidity providers charge;
- network fee for sending the exchanged funds to the customer.
- DDoS attacks. Unfortunately, such problems happen from time to time, but we are always happy to help you and solve any issues;
- Cryptocurrency updates. We may update the client and disable some coins. As soon as we turn them back on, you will get your funds right away;
- The blockchain is overloaded. Too many transactions are waiting to be included into the blockchain, and yours may wait for its turn, too. Sometimes you might have to wait a little longer.
The Bitcoin Cash hard fork has resulted in creating multiple chains. However, as they are not secured by replay protection technologies, there is a chance of double-spending affecting both chains (BCH/BSV or BCH/BCHA). It means that transactions made with one of these coins may be replicated for the other.
In such a case, please contact platform support team at firstname.lastname@example.org. We will do our best to refund you within 24 hours. Still, we have to warn you that in some extremely rare circumstances there may be no chance of getting the funds back. The best way to avoid it is to split your coins: please make sure you did it before arranging a transaction.
- In these cases we don't carry out any KYC checks on our side. However, they might be carried out by our partners;
- Please be aware that other services that we are partnered with might have KYC policies that are somewhat different from ours;
- However, us carrying out exchanges through third party services does not forfeit our responsibility for the exchanges. If you run into any issues during the exchange, just let ChangeNow support team know to get resolution in the shortest time possible.